The problem
Emerhub provides company incorporation and corporate services across Indonesia, the Philippines, and Vietnam. Three countries, three teams, and no single system connecting them.
Project tracking lived in spreadsheets. Client documents lived in nested Google Drive folders. Status updates came through Slack messages. When a client engagement crossed countries, handoffs were messy — different folders, different naming conventions, no shared view of where things stood.
The CEO couldn't see the full picture without asking multiple teams in multiple countries for multiple spreadsheets.
What we built
A centralised operations platform spanning all three countries.
Project management — Every incorporation tracked from enquiry to completion with clear stage gates. No more spreadsheets, no more guessing which stage a project is at.
Client management — Single client record with full history across all countries. One view of every engagement, every document, every interaction — regardless of which office handles it.
Document management — Structured document storage replacing the Google Drive chaos. Every file in the right place, linked to the right client, accessible to the right team.
Cross-country coordination — Task assignment and visibility across all three offices. Teams in Jakarta, Manila, and Ho Chi Minh City working from the same system.
Reporting — Business performance dashboards per country and consolidated. The CEO sees everything without asking anyone.
The result
Over 200 employees and clients now operate from one system across three countries. Client handoffs are clean. The CEO sees the full picture without asking anyone for a spreadsheet.
